Born and raised in Cleveland, Ohio, Bill Jackson moved to Louisville, Kentucky in his late teens. After a number of rewarding career moves, from U.S. Army paratrooper to professional stand up comic, Bill faced his greatest challenge: being a father of two. When his oldest son fell in love with Rufus, an excitable terrier mix with defiance issues, Bill immediately called Lorenzo,his friend since childhood.

During Rufus' training, Bill realized how important his dog was to him and his family. He has since completed his own training and looks forward to his most rewarding endeavor yet; helping others transition beloved pets into their families in a career that provides him more time for his own.