JOB OPPORTUNITES
Marketing Assistant
Lorenzo’s Dog Training Team is a Cleveland-based professional dog training service provider. We have been focused on keeping dogs out of shelters and in happy homes since 1987. Lorenzo’s Dog Training Team is headquartered in Cleveland, OH but we have trainers across the country. We are currently looking for a Marketing Assistant
As Marketing Assistant, you will help shape the marketplace perception of Lorenzo’s Dog Training Team supporting sustainable growth. In this role, you will serve as a key member of the LDTT team to support and help shape future strategy as well as align on execution and implementation of specific objectives. You will also serve as an important collaborator with the network of trainers.
What You Will Do
You will influence LDTT brand strategy, including best practice marketing strategies to achieve short and long-Term objectives and priorities for the business and our network of trainers. As part of the development and execution of the LDTT Brand and Marketing strategy, you will help champion all of the above, providing assistance to our marketing efforts.
You will be responsible for assisting in Brand and Digital growth, planning, development, and execution for all aspects of Brand Marketing, including advertising, creative, public relations, media, social, digital, direct to consumer, and business to business.
Marketing Assistant Responsibilities:
· Maintaining a trainer testimonial database for seventy plus trainers.
· Manage individual email marketing campaigns for seventy plus trainers.
· Assisting marketing manager in updating Lorenzos’s Dog Training Team main social media accounts.
· Setting up Facebook business pages for new trainers and monitoring their activities to maintain brand consistency and posting guidelines.
· Creating, Preparing, formatting, and editing marketing materials as needed.
· Managing and organizing photos related to trainer’s post Lunch and Learns.
· Taking photos and video of trainer events as needed
· Editing images and videos for our trainer to maintain brand consistency and follow posting guidelines.
· Adding new trainers and updating current trainer’s bio pages on the website as needed
· Creating and sending a monthly newsletter for trainers.
· Collaborating with the marketing manager and other teams on marketing strategies
· Learning and working with various types of software for digital marketing
· Helping identify marketing trends and key opportunities for innovation.
Marketing Assistant Requirements:
· Bachelor’s degree in marketing, business, or related field.
· Digital marketing experience
· Experience in the pet industry not required but preferred.
· Experience working with the Meta Platform.
· Experience working with marketing automation and email marketing platform.
· Photoshop experience required.
· InDesign experience required.
· Adobe illustration experience not required but a plus.
· Videography experience not required but a plus.
· Effective written and verbal communication skills.
· A high level of attention to detail.
Working conditions and physical demands
While performing the duties of this job, the employee is regularly required to stand, walk, and sit, and may be required to occasionally lift up to 30 pounds
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is exposed to a normal office environment. This is an on site position, we do not offer a hybrid or remote position.
Local travel may be required for training events, conferences, and meetings
The employee must have reliable transportation
Inside Sales Representative
Inside Sales Representative
Lorenzo’s Dog Training Team is a global company that is looking for an inside Sales Representative to be responsible for generating leads and meeting sales goals. We are looking for candidates who are coachable, ambitious, driven, and are interested in learning about the dog training business. Duties will include (but are not limited to) sales presentations and product demonstrations, market research, development, and promotion of the Lorenzo’s Dog Training Team brand.
To be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and have superb interpersonal skills. Previous experience in a sales role is a must. To be successful in this role you will be proactive, innovative, positive, and passionate about dogs, the value of our service, and driven to help clients.
Lorenzo’s Dog Training Team has been in the business of keeping dogs out of shelters and in safe and happy homes since 1987. With trainers across 18 states and a vision to place them around the world, we are looking for candidates that are looking to grow and develop alongside our organization.
Garfield Heights - Ohio
Sales Representative Responsibilities:
Generating leads
Work closely and build rapport with prospects, clients, and the many referral sources
Meeting or exceeding sales goals
Helping determine pricing schedules for quotes, promotions, and negotiations
Preparing weekly and monthly reports
Giving sales presentations to a range of prospective clients
Coordinating sales efforts with marketing programs
Understanding and promoting company programs
Preparing and submitting sales contracts for orders
Meeting with clients and potential clients to evaluate needs or promote products and services
Maintaining client records
Gather market intelligence concerning competitive activity, products, and customer requirements
Answering client questions about service, products, prices, and availability
Conducting consultations with potential clients via Zoom platform
Compensation:
· Our compensation plan rewards solid performance.
· Base pay with strong commission, averaging $125,000 a year
Benefits:
· We offer a competitive benefits package including medical, dental, vision, 401(k), and life insurance.
· Credit union access
Qualifications:
· High school diploma or equivalent
· Valid driver’s license and reliable vehicle
· 2+ years of sales experience
· Strong written and verbal communication skills
· Computer savvy
· Proficient in using digital platforms for virtual calls (i.e. Zoom)
· Knowledge about dogs (Having a background working with dogs is a plus.)
For immediate consideration please email your resume to recruiting@lorenzosdogtrainngteam.com
Call Center Representative/Customer Service
Career for Dog Enthusiast
Garfield Heights - Ohio
Would you like a career helping dogs? If so, we have the job for you. Our brand new National Headquarters is now completed ! We are looking for fun, engaging, and outgoing Call Center/ Customer Service Representatives to interact with pet owners. The position is to ensure excellent customer service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Our company has many growth opportunities and is looking for leaders and individuals ready to start a career with a growing company! Candidates must have a flexible work schedule for our daylight shift from 9am to 5pm, an evening shift from 1pm to 9pm and must have availability on some Saturdays from 9am to 3pm. If this position sounds like you, please do not hesitate to apply.
Responsibilities
• Manage incoming calls
• Scheduling appointments in different time zones
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Document and update customer records based on interactions
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions, Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements
High School Diploma or equivalent
Drivers License & Reliable Vehicle
Customer service experience or experience working in an call center environment
Experience in the Pet Industry (HUGE PLUS)
Ability to lift 50lbs
Strong phone skills
Strong computer skills
Excellent written and verbal communication skills
Positive and professional demeanor
Customer orientation and ability to adapt/respond to different types of personalities
Ability to multitask, prioritize, and manage time effectively